AGAIN POOR SERVICE - ABSA

Every time I visit Absa it is a painful experience and each time I think it cannot get worse. However today again. Only want to exchange foreign currency. After sit before the ‘teller’ for more than 45 minutes just to hear.. you can go to another branch (which is 30 minute away). They will be able to assist. We experience a system issue. Not offering to phone me when the issue is resolve, just telling me we cannot assist and … sorry. Absa actually should change their Name to “Sorry”. Never had a New Year’s plan, but my only plan for 2020 is to chance Banks !!! And yes Absa, you will be able to survive without my drop in your pot. But slowly and surely more and more customers will leave.