Again disappointing at absa credit life and the complaints specialist

I am beyond frustrated my claim is taking for the test. Now they are game they have all the documents even the pre absa personal load m, yet no action. Now they keeping sending me from pillar to this exhausting the tribunals don’t help. You have to die or give your blood. Same case same doctor same dates only thing is the year and they could have picked it up, they have a letter from the Gp forms filled in which they kept on trying to play games with, when I was realised from hospital I hit with a decline again but last time they used the documents