Again, ABSA RESTRCTURE MADE A MESS ON MY CHEQUE Ac

Once again, double the loan repayment went off my cheque acc. Less than a month after I had complained about this and I was assured it will be sorted out. I have sent an email to the relevant department a week ago with no response to date. How many times should I report the same problem!!!. This has been re- occurring since November 2014. These event are a true testimony that ABSA employs *********** people who clearly don't have a clue on how to assist their customers. I need this matter resolved by closed off business tomorrow otherwise, I will escalate this matter to the media and omboudsman, because I feel I am being victimized as a \loyal client""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;217417;353;5;2;0;1;0;0;2;15/02/03 9:18;787;5;15/02/02 21:51;15/02/02 20:11;Smut Language on Adverts;;CEO;***;On 02/02/2015 at 21:28 an advert for Mnet Edge was run on the Mnet channel with the F bomb and the promoting of a smut program. Unacceptable and disgusting. <br> Also, the amount of adverts for age restricted programs that are run during family or PG shows and times when children watch is unacceptable.<br> Will be reviewing my overpriced subscription.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;812381;359;20;2;0;1;0;0;2;15/02/05 8:58;787;NULL;15/02/04 21:34;15/02/04 19:51;Worst service ever recieved in my life;;Manager and team;***;I was at the Lambton branch after a hectic day. So decided to get some kfc. Big mistake. It took 30- 40 minutes to get chicken. I demanded the manager who was a disgrace! Demanded refund. Excuses were the order of the day and after staff fighting amongst each other while I waited for refund. I walked out of the branch. No chicken and no refund. But rest assured I now hate the brand and would never eat it again. Good luck! <br> <br> People be warned this branch is *****s! Avoid at all costs.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;816291;353;5;2;0;1;0;0;2;15/02/15 10:06;787;NULL;15/02/13 22:43;15/02/13 20:59;loss of signal;;Dstv;***;I am A DSTV subscriber who also Owns a Drifta .At 02:00 in the morning the SS1 channel just scrambles and do not have any picture or sound.I have raised the concern with DSTV but nothing was done.The channel do not have any broadcast message like Kyk net or Mzansi that says the channel will be closed. This is frustrating me as I am missing out on all the rugby highlights that I do not get to see when I am sleeping during the day as I work shifts.But at the end of the month there is no problem with them in taking my money out of the bank.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;792845;28;1;2;1;1;5;3;5;15/02/10 9:39;787;1;15/02/09 22:16;15/02/09 20:32;************** against permanent residents;DN389418;;***;We app**** for a home loan on the 28th of Jan,application was withdrawn because our application had to be handled by regional since as per the new law,permanent residents are treated as normal SA residents.<br> Application was submitted again on the 28th and declined on the 30th,reasons unexplained to us.<br> Consultant resubmitted the application and up to date its still at verification,then it will go to credit.<br> Offer to purchase is expiring on Thursday.I honestly don't know why this is taking too long.Im tired of asking!<br> My husband is a private banker,i'm a platinum account holder with ABSA.We pay over R1500 bank charges every month,just because we are passport holders!We submitted proof of ID applications,but still we are ill treated by ABSA.<br> This is so disappointing!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;235219;1307;9;2;0;1;0;0;2;15/03/02 7:08;787;NULL;15/02/27 19:56;15/02/27 18:01;horrible service;ess237626;indwe;***;i had vehicle problems, phoned all the numbers on the card provided by indwe, no reply, no help. the cell nr just showed call ended after dialing. the 086 nr said the line is congested..... I phoned a couple of times. I pay my premium every month for 12 months. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;526830;23;1;5;0;1;0;0;5;15/03/11 8:23;787;NULL;15/03/10 20:54;15/03/10 19:16;I am humbled by your service;8,90E+12;Nomsa Nyawo and Mbali;***;It is with great pleasure to be writting this letter to acknowledge the best service from Nomsa and Mbali. Since i had my home loan with standard bank it been nothing but,service excellence guys i really appreciate your kindness and time i received from day one i meet with you. Keep up the good work. By the way Nomsa is my financial advisor and Mbali is her assistance you guys make a great team.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;349282;33;1;2;0;1;0;0;2;15/03/14 8:32;787;NULL;15/03/13 21:24;15/03/13 19:25;So so Frustrated;8,51E+12;;***;On the 25th Feb I received an smsing saying that I must go collect my cheque card. It stated to bring my I'd and proof of residence. On the 6th March my card was totally expired and not allowing me to draw any cash. Needless to say there was no warning of not being able to draw or use my card. only got a chance to attemp to go pick it up 13 March. After sitting in a line for 45 min I was denied my card. Saying they no longer use pay slips and that clients are advised on arrival that they no longer accept pay slips. The address on the system was incorrectly typed. Even with my ID I didn't get my card. The manager insisted I need a statement and that there was nothing they could do to help me even after there consistent incompetence. I have no money access as my card is blocked and I fail to see how a paper will unlock the ability to grant me my bank card. How many other people do you guys do this to? Spending an hour in the bank and still not getting any help. It's really messed up. Go I g to move my account to another bank.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;335654;1377;1;2;0;1;0;0;2;15/03/19 8:26;787;NULL;15/03/16 21:05;15/03/16 19:19;Debt Collector Harrassment;7,61E+12;;***;I have my business car financed through Wesbank, as a small business and with current economic circumstances cash flow is tight. I called Wesbank to arrange a one month hold on payment till clients resume paying invoices. My wife has since been receiving calls that this months payment is overdue and that penalties will have to be paid yet the call centre agent explained to me when I called to arrange a one month hold on payments that she has noted it on the system and that everything is in order. Further to this my business account was debited again a few days later and I have received a sms from a debt collector. It is disgusting and distasteful that such an institution resorts to **** of the earth such as debt collectors who are well known to use underhanded tactics. under these circumstances I will not bow down to pressure or such tactics from debt collectors especially after only two weeks of not paying and arranging payments terms, nor will I pay any penalties. One can almost compare Wesbank to a loan shark taking on such tactics.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;338816;28;1;2;0;1;0;0;2;15/04/01 8:38;787;NULL;15/03/31 21:09;15/03/31 19:31;FICA requirements for the 5th time;6,61E+12;Zandile Cubeni;***;I have been with ABSA since 1989(Trust Bank). I have had the same business current account since then. I have FICA'ed the same account at least 5 times (successfully) , but yet I am now faced with the account being suspended for lack of compliancy!! On 18th November 2014 I received an e-mail from Zandile Cubeni stating I must supply ABSA with various documents to FICA my account. I rep**** asking who he was, as far as I knew Rachel Jewitt was handling my account, and why he required documentation for FICA from me for the 6th time. NO REPLY. Now today (31st March 2015) I get an e-mail stating my account is: to be/is suspended! I AM GOING INSANE with having to continuously FICA the same account!!!!! Could somebody PLEASE explain why this is necessary over and over and over and over and over again? I am still the same person with the same account. How many more times will I have to FICA the same account to make everybody happy?? I've had enough now!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;758344;754;14;2;0;1;0;0;2;15/04/02 9:39;787;NULL;15/04/01 22:20;15/04/01 20:32;Plain water and scratched bottle;9,11E+12;Jet;***;On 01 April 2015, I went to JetMart on West Street in Durban. I bought two bottles of Aquelle strawberry water. The cashier told me that I can get four bottles for R20. I quickly went to the fridge to get two more bottles (lemon and litchi). When I got back to my hotel I tried opening the lemon bottle but I couldn't so I asked my boyfriend to open it for me and I was surprised that no acid came out. I drank the water and it was just plain water. I immediately spit it out and when I inspected the bottle it looked old and had scratches. Now this is so not on because I don't know if there was something poisonious in that bottle or what, but most importantly why was it packaged like that? I need an explaination. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;837900;188;16;2;0;1;0;0;2;15/04/13 8:13;787;NULL;15/04/09 20:36;15/04/09 19:06;Very Poor Service;8,20E+12;Cell C Manager;***;I purchased a cell cover and after a week it broke, I took it back to Cell C and after much deliberation and inconvenience the cover was replaced. A week later the new cover broke. Took it back to Cell C and asked for my money back, the manager said me that I need to bring in the original packaging and receipt. I did as requested however when I went back to the store the manager tells me that he never said that and I can only exchange the cover for another cover. I then said to the manager that he is being ridiculous as I did as you requested and this is now the fifth time I had to return to Cell C for a R 200 cover and now you tell me I cannot have a refund. The manager then said that he never said anything about a refund and that I am lying because I just want my money back. I then called the Cell C call center to lay a complaint however as expected my complaint has still not been attended too. Very disappointing Cell C!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;584999;722;15;2;0;1;0;0;2;15/04/14 9:00;787;NULL;15/04/13 21:47;15/04/13 19:53;The worst Nandos!!!;;;***;I have had nothing but bad service from your Nandos - its the worst !<br> I ordered take aways at 7:45 tonight, when I arrived at the nandos to collect the order - at 8:25 they said the order is not ready and I need to wait for 5 mins. I said thats strange as the order was placed at 7:45 - they just looked a me. At 8:35 I got up and asked again how long my order would be. The lady behind the counter checked in the warming oven behind her and my order was sitting in there - t was there the whole time I was there and the staff didnt even check in there. So I had hard chips and a terrible meal. The wraps were hard too... The manger Edward is rude and doesnt care - so there is no point complaining - thanks Nandos for making my Monday evening a terrible start to the week, after thinking i would have something enjoyable. I really think you should consider getting in some proper management at that Nandos.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;597492;357;16;2;0;1;0;0;2;15/04/24 7:25;787;5;15/04/23 20:05;15/04/23 18:18;Vodacom *****ing my money and no service 4 months;8,40E+12;Support;***;So January 2015 i requested my contract to be migrated as i wanted a TopUp contract and not a open data contract. I have gotten no service from them since January. They take more then double the amount from my bank for 1 gig of data (R309) and to top it off i did not even get data this month. After phoning you about 10 times in 4 months and talking for about 40-50 minutes every time I am sick and tired of not getting any service from you. I hereby stop my contract with immediate effect for not getting any service or even a product from you. I will hence forth cancel all debit orders from my account and hand you over to ICASA to get my monies back which you admitted was your fault as per numerous telephone conversations. Please people this company only takes money with no service at all. STAY AWAY FROM VODACOM!!!<br> <br> Oh and never believe them when they say they are going to phone you back. They don't...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;70409;772353;9;2;0;1;0;0;2;15/06/18 9:43;787;NULL;15/06/17 22:26;15/06/17 20:36;debit order;8,31E+12;Ziyaad;***;added household content and my laptop to my current policy with your company. I agreed that I will pay the pro rata amount at the end of the month. Yesterday discovery put a debit of R215 on my account which I did not have in my account and now I have an amount of R135 charges for unpaid debit order. This is ruining my profile with the bank and I will be paid R135 less this month for the premuim;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;371906;357;16;2;0;1;0;0;2;15/06/16 6:43;787;5;15/06/15 19:00;15/06/15 17:36;Worst company that doesn't keep their words.;*** - ***;Zama Kunene and Yolanda Damiso;***;I noticed that my 2 contract amount have been increased by R10 since last month. I called Vodacom customer service and spoke with Zama Kunene. I explained my situation to her the only answer she could give me was that I was charged extra R10 because of insufficient funds in my bank account which is not true and she kept on arguing with me then I suggested that I sent her my bank statement so she can see for herself that both debit orders went throw successfully but she refused. Instead of coming up with an answer I wanted she transferred my call to this other guy called Yolanda Damiso who informed me that the increase is due to price increase from 1st May 2015 which he claims that an email was sent to me with that information and I told him I never received any correspondence regarding price increase from Vodacom. As he was arguing with me I asked him to verify the email address he got on the system there he goes giving me an incorrect email address that I don't know. When I told him that's not my email address then he changes to say an sms was sent to me. Again I told him if I've received that sms why would I call them and immediately he decided to end the conversation. I'm ****ed;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;351931;188;16;2;0;1;0;0;2;15/06/26 8:12;787;NULL;15/06/25 20:57;15/06/25 19:05;No response;8,01E+12;Khaya/Gerrit Visser;***;To date I have not received a response about the matter below. Khaya is been promise to revert back since 10 June 2015. Gerrit responded to the email I have sent on the 23 June 2015, he said he tried contacting me to no avail yet I have not received any call from him.<br> <br> Herewith the matter raised previously on the 30th May 2015: <br> <br> I was told by the agent that my insurance is cancelled due to the closed bank account. I was not even informed about the matter, one just got an sms that the policy is closed. On the sms I was told I should call in if I want to restart the policy but yet the agent told me I can not do that. I want Cell C insurance department to attend the matter urgently and I want a copy of the old policy since it was done telephonic. Again I want the policy to be reinstated!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;872137;793962;16;2;0;1;0;0;2;15/07/13 5:31;787;NULL;15/07/12 18:05;15/07/12 16:24;Internet Problem and Phone Norse ;8,71E+12;Telkom;***;I had my line removed to the new place and they had to visit me 5 time because they did not check all the pols in the area that it was corroded and i now upgrade to a 4 meg line i now get disconnected 7 time a day so i worn them they well be getting me a New Router because my I.S.P say it not them so i need this sorted or i am going to take it further and i am not happy with this all Telkom can say is sorry that not good for me so i want a report of all the check on all my pols and line and the exchange box too then i want a person to call me strat after it has been done so i know what going on call me on *** Westley form 8am to 6pm;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;884494;25;1;2;0;1;0;0;2;15/08/20 8:13;787;NULL;15/08/19 20:40;15/08/19 19:06;bad service;9,10E+12;;***;I have been trying for over a month to sort out a issue with no luck. debit orders for a loan come off my account every month on last day. July, September and October last year indicates on my credit report that I paid late which is not correct as on my bank statements which I had sent to winnie at the call centre as I wanted this situation rectified I got told that it will be looked at. The second time I phoned I spoke to faeezal who noticed where the fault was and told me that she would submit a credit bureau dispute. The third time I called on friday 14 august the lady had no idea what was happening after countless times explaining the situation. frustrated at this point I told her to put me through to someone who was able to help me. I got told they can only phone me on Monday as it was end of day at 5 and no one could help me, this was at 3:30pm?? To this day NO ONE has bothered to contact me. This is such an inconvenience to me as I am shown as a high risk due to my credit report which is not my fault and I want this rectified immediately as I'm tired of waiting. I don't see why I can't get hold of someone directly to help me and why I must waste my time with call centre;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;508518;697;40;2;0;1;0;0;2;15/09/02 8:17;787;NULL;15/09/01 20:58;15/09/01 19:10;Refund of the excess for the rented car;8,41E+12;;***;outsurance insurance rented the car for me at avis kathu on the 08 July 2015, I paid the excess money to avis with my cheque card, that money was later refunded into my account, but after I returned the car on the 07 August 2015, another amount of R1130.01 was debited from my account, I went to avis kathu a couple of times to try to understand why was that money debited from my account but I don't get any answer, they always tell me that they will follow up with head office and get back to me but they don't call me back as promised I have to call them and even go to kathu even though I don't stay there to get feedback even today I haven't got clear answer, the answer is always that they escalated the concern to head office. can someone please tell me why was my account debited and when I am getting back my money.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;893487;793962;16;2;0;1;0;0;2;15/09/09 3:56;787;5;15/09/02 16:30;15/09/08 14:49;Customer service ;***;Sipho Maseko;***;Since the 2nd of September my internet has not worked, despite calling Telkom help line every day for the last 6 days this matter has not been resolved. When I called from Wednesday the 2nd to Friday the 4th they said they were looking into the problem, on Friday they agreed that a technician needed to come and see what they could do. On Saturday the 5th at 12:15 a technician called my mobile and asked me if I had turned on and off the router. Which I confirmed I had done for the last 4 days but it was still not working. He said he would send out a Technician. Since Monday I have been calling Telkom's so called help line and I have even written to their CEO Sipho Maseko begging that someone looks into this for me as all the help center can say is that it has been escalated and they can do no more. They cannot let me talk to a Technician nor can they do any thing else for me. I am not truly desperate as I work from home and have nowhere else to go to resolve this problem;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;894043;357;16;2;0;1;0;0;2;15/09/10 7:42;787;NULL;15/09/09 20:09;15/09/09 18:35;***** & UNAUTHORISED UPGRADES;*** (vodacom no);;*** (contact no) ;I recently had a Vodacom contract **********ly upgraded, an iPhone 6 was given to the perpetrator and my premium increased from R149 to R870 per month. Upon investigation I discovered that a **** ID was used and my signature was badly forged. I have opened up a ******** case, I have also tried calling the call centre and visiting 3 Vodacom outlets in an attempt to have the contract cancelled and the debit order reversed, with no success. How is possible that these ********* managed to upgrade my contract and premium with a **** ID, that does not match the original ID on your system? How is it also possible that no copy of proof of residence, bank statements or pay slip was requested to upgrade the contract (it has been 3 years since I originally took out the contract). You manage to increase the premium and give an iPhone 6 to these ********* yet now when I want the contract cancelled, no one can help me. Your staff member, Oz at the Pavilion store is also very rude and should not be working in retail/ customer service. I would like to be contacted urgently to have this matter settled! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;896580;188;16;2;0;1;0;0;2;15/09/17 7:59;787;NULL;15/09/16 20:10;15/09/16 18:52;Unhappy client;6,40E+12;;***;I did upgrade with a representative of Cell C Direct on the 01/09/2015 and was told the device would be delivered in 3 to 7 working days, the device was delivered the morning of the next day. After 4 days of using the device I found that is was not charging will being used with me DSTV Drifta, I called Cell C Direct to report that the device was faulty on Monday 7th 2015, was given a ref number a told that a courier will collect the device in 3 to 7 working days. I called to inquire on Friday 11th about the collection of faulty device and was told again collection 3 to 7 working days for collection. Today is the 7th working day after i lodged the complaint about faulty device and the device was not collected. They are quick to have device couriered to you when upgrading but when it comes to collecting after a complaint they drag their feet. I've been a client of Cell C for 10+ years with 3 contract and have decided that that was the last upgrade which will do with them. When my contracts have run their term I will cancel and move to another Service Provider, had enough of their poor service. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;570298;359;20;2;0;1;0;0;2;15/10/08 9:28;787;NULL;15/10/05 22:06;15/10/05 20:21;Perthetic customer service;8,61E+12;supervisor;***;On the 5/10/2015<br> <br> Received perthetic service from staff and supervisor. No apology for delayed service. Waiting 20 mins for someone to help us by the drive section we customers had to get out of our car to find out what's happening .....Bad bad perthetic;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;786486;357;16;2;0;1;0;0;2;15/10/06 7:31;787;NULL;15/10/05 20:04;15/10/05 18:24;The worst cellphone provider;8,71E+12;;***;I have been a client of Vodacom for more than 5 years but that will definitely change after this. Due to system issues debit orders dated the 20th didn't run for September and when I queried it they advised it was due to a system error and they can re-run it on the 30th. They then debited my account on the 25th so I assumed the issue has been resolved but to my surprise I was then debited with the same amount on the 30th again. I contacted the call centre and the accounts department and advised them that due to this my insurance debit has bounced and the bank has charged me a penalty fee . I was advised by the consultants that regardless of this situation that Vodacom has caused me there is nothing they can do and I need to wait 14 days for the refund. I am so shocked that although this is Vodacoms error they couldn't care less. I am suppose to drive without insurance for 14 days and I need to cater for fees I have been charged due to their mistake. The only thing Vodacom is interested in is sales they couldn't care less about service. You need to remember one thing the only thing that differentiates service providers is service they offer and Vodacom has just lost a client;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;910888;25;1;2;0;1;0;0;2;15/10/27 8:02;787;NULL;15/10/26 20:27;15/10/26 18:55;Disgusting Service;8,11E+12;Thulani Biyela;***;am very disgusted with the service I received from Nedbank. On the 19/10/2015 I called to find out about the progress of my claim and I was told that it was declined the person I spoke was Thulani Biyela promised to do an investigation and he was going to come back to me. I then waited for a week when I checked on the 24/10/2015 I saw that Nedbank had deducted money from my account. I find this very disturbing as the necessary arrangement was made long before my last day at work.Today on the 26/10/2015 I called to find out about the progress as Thulani promised. I then spoke to Thulani and I said I spoke to him and he acted like he didn't know me. he refuse to explain anything to me even the right process to follow. I requested to speak to his boss still he refused saying that there's nothing that am going to say to his boss I must speak to him. I then dropped the phone and called again he picked up and told me he was never going to allow me. Also I was told my ID matches with someone and it was a discrepancy. I also spoke to Connie and she promised to speak to Nicol Milan to come back to me. Can someone please come back to me.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;22878;25;1;2;0;1;0;0;2;15/11/18 8:17;787;NULL;15/11/17 20:58;15/11/17 19:10;Nedbank Property Call Centre;Prop ref 827379;Call Centre;***;I inquired on a repo property via the website. I received a response which led me to jargon on a website.When I inquired further I was given an asset managers details who has since last week, not responded to my calls. I called the call centre twice only to be spoken down as though I am doing an injustice by enquiring about the property. The feeling that I got was that the staff at Nedbank did not care if Nedbank sold the property or not. The sentiment was very clear on the phone. This is addressed to the senior managers at Nedbank who deal with the resale of repossessed properties. I hope for your interest in good business that this matter is addressed. In our current economy service differentiates good business from bad business and my experience with your call centre left me reeling in disbelief. I wish someone qualified to assist and provide guidance to prospective buyers, is employed going into the future. Imagine being told that you would need to find accomodation for the default occupants....shocking;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;429250;711857;22;2;0;1;0;0;2;15/11/27 9:33;787;3;15/11/26 22:20;15/11/26 20:26;Please specify internal prosthetis benefits. ;***;Not specified;;Trying to compare Basis and Saver, benefit for benefit. <br> Not really a complaint, but still desperately trying to get detailed information on the Maxima Saver Option, in time to decide on the relevant option before 30 November. <br> Need to know about Internal Prosthesis Benefit. In writing please. <br> In brochure for Maxima SAVER it is mentioned as:<br> Prostheses<br> - Internal<br> - External<br> Covered up to PMB level of care<br> WHAT is covered up to PMB level of care, specify please. <br> Does that include Aorta stent grafts, detachable platinum coils, whatever those might be, as specified in BASIS and CORE for instance. <br> Why then is the list of details not mentioned or printed in the SAVER-brochure??<br> In Maxima Basis it is specified as follows: <br> Internal Prosthesis Benefit<br> This benefit does not include osseo-integrated implants for thep urpose of replacing a missing tooth or teeth. Hip and knee bailteral replacements<br> w ill be allowed for up to double the amount for a single hip and knee replacement. Prostheses paid at cost subject to limits.<br> Cardiac pacemakers PMBs only<br> Aorta stent grafts R52 651<br> Carotid stents<br> Peripheral arterial stent grafts<br> Embolic protection devices<br> Thank you<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;923757;1132;5;2;0;1;0;0;2;15/11/30 8:23;787;NULL;15/11/28 21:10;15/11/28 19:16;Air conditioning;;;;It is now months that the air conditioning has not been working at Ster Kinekor Cresta. In 2015. Really??;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;854155;695397;14;2;0;1;0;0;2;16/01/25 7:56;787;NULL;16/01/24 20:39;16/01/24 18:49;selling expired stock;wilken;managment;***;i went ther saterday to get sum stuff when i got home and opend a pack of Viennas it smeld like a rotten mouse and the expierd date is dew in 2 days how can thy sell goods that expire in 2days ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;303571;499;18;2;0;1;0;0;2;15/03/02 11:20;786;NULL;15/02/25 0:03;15/02/24 22:14;Unreliable and a *******; ri***za;;;Hello Peter,<br> <br> I finally recieved my parcel that was sent to me from Great Britain on 5 January 2015, and handed over to south african post office on 7 January 2015. (This parcel was posted First class recorded delivery and should have taken 5-10 working days)<br> <br> The parcel was a present (gift) from a friend in Great Britain, and it was a shirt and a pair of shoes that I needed for a wedding at begining of Feb 2015 (arrived too late for the wedding). <br> <br> The parcel only arrived today (24 Feb 2015) ( ri***za), and guess what? I had to pay R275.03 custom charges. What a *******. Day light ******* I tell you.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;853026;28;1;2;0;1;0;0;2;15/05/21 10:45;786;NULL;15/03/31 15:00;15/05/20 21:39;********** Activities in our Burial Society Accoun;***;Archie Shosha;***;2 of the 3 signatories that have been appointed by the society were taken out without notification to the members or agreement as such. R11 000 was withdrawn from our account and it was approved by the bank manager Mr Archie Shosha. Peter please help us because we have been waiting for Mr Shosha to attend to this matter and so far our pleas have not been heard;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;479720;85;16;2;0;1;0;0;2;15/06/17 14:02;786;NULL;15/06/16 2:38;15/06/16 0:56;Billed for inactice service;7,50E+12;;***;End of April i received a call from Autopage call centre and was offered a product and agreed to it. @ days later i called in to cancel the product. I was so surprised on my billing month that i had to pay for the product that i ad cancelled. I was later called to enquire on my payment date and got told to pay and the following month it would be credited. I refused as i pay by eft and requested that they rectify it. I also discovered that they gave me the product on my contract line of which i never gave permission to. I gave them permission on 2 pre-paid lines which as i stated earlier i cancelled without activating. Autopage billing is really unacceptable as it affected my credit profile which i also dispute. When i called in, they did not feedback after my enqiury but sent a negative report to the credit bureau. I'm going to take this matter even further as i feel i was not treated fairly. I have been their customer for more than 10yrs and this is the treatment i get.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;885350;893260;16;2;0;1;0;0;2;15/09/11 11:32;786;NULL;15/08/18 0:11;15/08/17 22:26;Just plain bad service which is costing me;8,71E+12;;***;Ok so here is the story i have been with mtn for years now and always put up with there no help attitude because i like their service in the way the towers always gives me reception. But i bought a Sony Experia Z3 on contract by them which i Pay for R560 every month and with that i bought a glass screen protector which was said this wil stop my screen from cracking and scratching with(R200) and then to protect my phone i bought i bought a cover of R299 which was said to have a 2 year garentee. Ok so my phone fell on a carpet the screen protector broke and when the protector was removed i found the screen also damaged. I took in the phone where i was told there is no garentee on the phone and i should rather fix it at the indian's shop as i did coste me R2000 then when putting my phone back in its cover i found the cover started to crack from the cold and parts broke off this is why my phone slipped out of its cover and got damaged. I returned to MTN and told them the cover started breaking and i want the garentee i was promised they asked for my slip which i gave them and they said they will wait for supplier and contact me......Its been 3 months i have no cover and phon scrn damge;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;900958;748506;1;2;0;1;0;0;2;15/09/30 13:59;786;NULL;15/09/30 2:42;15/09/30 0:53;TRAVELFREE UNAUTHORISED DEBIT;8,10E+12;;***; I noticed an amount of R400.00 go off my savings account as a debit order with ***. I went in to the bank and had it reversed, last week the R400 was paid back into my account.Today again this debit has gone through even though i signed in the bank that it is not authorised to debit my account.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;899282;587;20;2;0;1;0;0;2;15/10/01 10:24;786;NULL;15/09/30 23:07;15/09/30 21:18;Don't even care;;;;So after receiving feedback that someone will contact me and next time I should go straight to the call centre. I get no message call or reply as promised. How is an issue supposed to be resolved without even contact. They ask me to contact call centre directly when I do nothing happens and when I refer them to hello Peter they don't don't contact me again. I just think you guys should care more about customer satisfaction. Honestly that pizza was the worst I have ever had and due to the lack of care I have not supported your company since and refuse to because you simply don't care. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;627860;748993;14;2;0;1;0;0;2;15/10/15 10:23;786;NULL;15/10/14 23:09;15/10/14 21:17;Still waiting for my order ;8,61E+12;management;***;Still waiting for my order that I fully paid online and no communication from exclusive books. I have tried calling customers care line, I have send in mails but no response. I am really disappointed. Why are you giving people poor service? I paid for those 6 books I am not borrowing them. Exclusive books please give me my books. I should have went to another books store. Your service is rotten.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;388018;893260;16;2;0;1;0;0;2;15/11/05 10:33;786;NULL;15/11/03 23:21;15/11/03 21:27;2 complaints now turn into 3!!!;5,21E+12;;***;I had a response to my original complaint, but neither has been sorted 1) Overbilling for July 2) I've paid my 3G account every month & sent MTN copy of EFT deposits, but I have still not been credited for the past 2 months. Now I have problem No. 3...... my 3G has been suspended (because MTN accounts dept has not credited my account with amounts paid on time)!! Service is shocking.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;933573;893260;16;2;0;1;0;0;2;15/12/27 11:49;786;NULL;15/12/24 0:07;15/12/23 22:43;Account not credited since April 2015 till date;A***;Call centre;***;I have since logged a quiery with MTN SA in March 2015, where they were debiting me for services I didnt request. I was then given a reference number for my quiery as per REQ:*** and later it was changed to REQ:*** since they alleged the previous quiery has been closed. As a result of this quiery MTN is supposed to refund me R1240-00 which till today it hasnt done so. Instead everytime they tell me that it will be resolved within 48 hours which has never happened. I've been calling them and everytime they make a fool out of me. Where as when they need their money month end they disconnect my services if not received on time.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;732377;33;1;2;0;1;0;0;2;15/02/03 8:36;786;NULL;15/02/02 21:21;15/02/02 19:30;sneaky fnb student loan;6,71E+12;student loans;***;Last year I app**** for the 3rd tme for a student loan for my son. After much critisising about how they conduct their fnb student loan business I got a student loan. During my application I specifically stated I DO NOT want to pay the insurance, the same as in the previos year. To my surprise I started seeing cpp deduction in December and again in January. Now to go through all the hoops just to get to the right person is going to be a nightmare and the explanation probably something rediculous. I was more than willing to offer security on the loan but at the time of the application the guy told us not necessary. So FNB please remove the cpp and return those funds. Adding it after the fact is sneaky and underhanded;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;811015;720792;14;5;0;1;0;0;5;15/02/05 7:24;786;NULL;15/02/04 20:14;15/02/04 18:18;Fast delivery & excellent specials!;;;;I recently placed orders on [URL Removed] for a bottle of cologne & a blender - both were on a 30% off sale which was fantastic. I paid via EFT & it was processed quickly & smoothly. Both items were delivered earlier than the initial expected arrival date ****erally in about half the time!). I'm a big fan of great service, hence a BIG fan of [URL Removed] :) ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;814193;748506;1;2;0;1;0;0;2;15/02/10 8:26;786;NULL;15/02/09 20:46;15/02/09 19:20;reckless little *******;***;Capitec;***;hi<br> <br> My name is Betty Aphane, I have been trying to close my late fathers capitec bank account since December 2014. I am dissapointed with the level of service that I experienced at Kwamhlanga branch.<br> I submitted my bank statment,Id copy,death certificate,letter of authority on the 05th January 2015 and all relevant documents that were requested by the bank. I was told they will call me back with feedback, I waited until I went back to the bank last week, I was told the consultant who submitted the documents is on leave. 09th Feb 2015, I went back, Abram told me they can't help me, they lost my letter of authority and I need to get another one. How on earth can the bank loose such a document? How is it any of my fault that they lost the papers? Must I be convenienced because of their recklessness? Abram and the consultant who was at the door( usher) both were rude and have their name tags hidden. Sies Capitec, I give you zero rating. Your consultants have bad attitude,rude,no proffesionalsm,their name tags are hidden.<br> whoever lost my documents, I want them back within 24hrs. I need capitec to call me back with the way forward. *** or ***<br> .<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;826353;196;23;2;0;1;0;0;2;15/03/11 7:14;786;NULL;15/03/10 19:59;15/03/10 18:08;Cancellation of contract;***;;***;Good day,<br> <br> How convenient. Earlier today I spoke to a Venechia at Netstar and was informed that there is no trace that I have cancelled the contract.<br> <br> This is very convenient. I am informing you that the system was removed from my car on 09 Sep 2014 at Starfit in Centurion after a telephone communication with one of your consultants on phone number *** on the same day at 14:23 of which the call lasted for 14 min. (This information was retrieved from my vodacom account phone number ***). He informed me to go to the fitment centre in Centurion to have the system removed. I also requested him to cancel the contract.<br> <br> Now I just have to keep on paying until now for nothing because the cancellation was only done after the email I have send on 4 Mar 2015.<br> <br> The same happened to my wife, her car was ******, reported to Netstar, acknowledged by email and letter from Netstar and still the monthly payments was deducted until she went to the bank and stopped the payments. How convenient because she did not cancel the contract. Why must she cancel the contract if the car is ****** and acknowledged by Netstar. Surely the system must provide for situations like this.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;827746;773591;6;2;0;1;0;0;2;15/03/17 9:54;786;NULL;15/03/13 21:42;15/03/13 20:48;Omnia Holdings Shares;4,71E+12;God Only knows;***;About 25 years ago I inherited Omnia shares.<br> I was in Australia since February 2014 until January 2015<br> Early 2014 a dividend cheque was send to my postal address-this cheque was only received by me late January 2015.<br> I returned the stale Cheque through Postnet with a request that Link Marketing acknowledge receipt and issue a new payment.<br> In February after no response I visited Omnia's website and stated that the service from Link Market service stinks.<br> I was promptly contacted by Mrs Eunice vd Merwe from Omnia which referred me to a Mr Bill Both at Link Market service.<br> An E-mail was send to this Mr Botha-needless to say Mr Botha did not respond to my request..<br> I went back to Mrs Vd Merwe which referred my request to the head of Omnia's legal services.<br> I received an e-mail from the head of legal services which informed met that she would \speak to them\"" That was 7 days ago.<br> I informed Mrs Vd Merwe on the 13th of March that I am now \""gatvol \"" and that Link Market Services can now through Hallo Peter explain to the public why they are an *********** company<br> """