Again Absa leave the customer helpless

On Friday 29 September, I logged into my absa internet bankijng to do my monthly payments. To no suprise, there was no beneficiary list or beneficiary option under the payment menu. I called the absa helpline, where Keanen Johnson answered the call. I explained to him the situation and he suggested trying different browsers but all was the same. Then He asked me to send him a screenshot of the page and my account number so he can escalate the issue. As it is month end and my payments need to be done, I ask him to sort this out ASAP. No one came back to me and the website still has no beneficiary option under the payment menu. Once again absa leave me failing to do my payment without any explanation on why. This is unacceptable and needs to be corrected.