After complaining about Absa's poor service about a study loan, Absa contacted us and start to rectify the problem

Dear Bertie Crous
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management