FeBdP
Francois en Belinda du Plessis
1 reviews | Active since Jan 2020
01 Aug 2020, 10:36
After 4 years ABSA can't find a Title Deed.
I refer to my previous complaint (Previous Absa Reference number C-***6) about ABSA on 24 January 2020 on Hellopeter.
ABSA is excellent in postponing dates, but NOTHING happens.
After 4 years ABSA still can't find my properties Title deeds. My term loan is fully paid 4 years ago, and ABSA can't do a simple job to find a Title Deed.
Don't trust ABSA with your money/Title Deed, because they are ***********.
If ABSA can't find the Title Deed after 4 years, why didn't they apply for a copy of the Title Deed. I say again ABSA are ***********.
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Absa's replyOfficial
04 Aug 2020, 11:02Dear Francois en Belinda du Plessis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
Absa's reply04 Aug 2020, 11:02
Official
Dear Francois en Belinda du Plessis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care