AFTER 3 YRS - ABSA IS STILL NOT GETTING IT RIGHT

I'VE BEEN UNDERGOING DEBT COUNSELLING FOR 3 YEARS AND NOT A MONTH GOES PAST WITHOUT ABSA *****ING UP...JUST LOOK AT ALL MY HELLOPETER POSTS RELATED TO ABSA. I HAVE A BALANCE OF R32000 TO PAY VIA DEBT COUNSELLING AND TO MY HORROR I RECEIVED A LETTER STATING MY DEBT COUNSELLING IS CANCELLED AND I OWE +R75K. KNOWING THAT 13TH CHEQUES HAVE TO PAID OUT - I KNOW THAT ABSA IS *****ING FROM THE DISADVANTAGED... STOP PAYING WITH MY LIFE AND GET YOUR ACT TOGETHER!!!! WHY ARE YOU ROBBING ME!!!!! I HAVE A COURT ORDER AND I CAN GIVE YOU MONTHLY RECON OF MY PAYMENT. I AM FURTHER LODGING A COMPLAINT WITH THE NCR. YOU PEOPLE ARE USELESS!!!