IN
Ivy N

1 reviews | Active since Jul 2011

03 Apr 2018, 12:34

After 3 hours on HOLD STILL NO ANSWER !!!

I have been paying around R70 for my internet banking since I opened my ABSA Account, on the 1st of April 2018, ABSA debited my account with almost R550 for their internet banking fee !!!!! I have today been holding on for their call centre for a total of almost 3 hours, with NO ONE attending to me ! I want to know why I am paying almost R550 for internet banking ? I will AGAIN close my account like I did a couple of years ago.

0
Replies (1)
Absa
Absa's reply05 Apr 2018, 07:45
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd