TN
Timothy N

1 reviews | Active since Jul 2012

06 Sept 2018, 17:05

Africanicity - hahaha - start with the R99 debit orders. Leaving ABSA after 20 years

Unbelievable the whole nation is still having unauthorized debit orders going off their accounts. After 20 years of banking with ABSA, I am disgusted and moving banks.

Worse I am not offered the option to reverse only the legit ones on my ABSA account. Can't reverse once that went out just end of this month.

An old saying says the banks are not good for investment but keeping your money save - seems ABSA is failing at this.

Here is what you could have done with less half the budget from the drones little show in the city:

Can't you get this simple solution right ABSA - your standards of Africanicity are very low: - An option to reverse specifically the R99 debit orders on your app or website - An option to confirm especially the R99 offers.

We are near the age of artificial intelligence, to mention a few: - self-driving cars that can predict actions to take on roads they have not travelled - navigation systems that are up to a minute accurate on time to arrival

And you tell me with the budget ABSA has and hundreds of software developers and data scientists - the same scheme manages to ***** R99 from half your clients for all these years - pathetic ABSA

0
Replies (1)
Absa
Absa's reply07 Sept 2018, 13:04
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd