AFRICANACITY MY ASS

Four weeks ago a booked a round of golf with last minute golf for R600 online and paid with my ABSA premium card. Two days later the booking was cancelled. I called Last minute golf and they reversed the payment with immediate effect and also send me a pdf stating it was reversed.

I have been using my airtime to call ABSA more then 10 times over the last four weeks and the issue still has not been resolved. They request and official letter from last minute golf to put the money back into my bank account. Two weeks ago, they send ABSA and official letter after a lengthy 3 way conference call.

This is now week 4 and ABSA refuses to pay the money in my account or give me any assistance or any follow up calls.

Africanacity my ass. Stop trying to invent new words and logos and spend the money improving your service. To top it all off, I had an ABSA call centre agent tell me this morning, that I am not listed as a premium banker, yet my card says so.

I think you guys suck and I am now looking for a new bank ... Thanks for nothing.