MS
M S

1 reviews | Active since Apr 2018

30 Sept 2018, 03:23

AFRICANACITY - LOL....ABSA is the worst

For the 4th time, this bank blocks my online profile for suspected suspicious transactions. The hassle I have to go through so I can get it unlocked again is unbelievable. The ***** department call center is useless, and expect me to give them my last 3 transactions before they can unblock it.....how the F#*K am I suppose to give that info if I can't login to check. It's ridiculous. And if anything happens to myself or anyone dependant on my banking and transacting online, ABSA will be responsible. For now, the only thing that concerns me is that I lost out on an apartment as I was unable to pay the deposit in time and now I'm having to lodge at different places every single night. I have all my facts and the Ombudsman will get this complaint if I don't receive feedback by Monday 01 Oct 2018.

Africanacity....? Worst bank ever that's what. Even the ATM machines ARE SLOW AND useless like everyone else...

0
Replies (2)
Absa
Absa's reply01 Oct 2018, 10:16
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

MS
M S's update17 Oct 2018, 13:47
Reviewer Update
FYI.... ABSA does not respond!!!