KS
Konrad S
1 reviews | Active since Feb 2016
14 Jul 2021, 16:28
Africanacity
This is the third time they issue me a card where it gives me an error message that the cards chip is damaged when I try to use it at an ABSA atm machine. It only works with other banking atm machines. Also, their business debit cards don’t work. This is Africanacity in action!
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Replies (2)
Absa's replyOfficial
15 Jul 2021, 14:23Dear Konrad, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply15 Jul 2021, 14:23
Official
Dear Konrad, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's replyOfficial
15 Jul 2021, 21:41Dear Konrad
We acknowledge receipt of your posting
Your further concern will be reviewed.
Your complaint reference number is C-***9.
Regards
Daphne Le Grange
We acknowledge receipt of your posting
Your further concern will be reviewed.
Your complaint reference number is C-***9.
Regards
Daphne Le Grange
Absa's reply15 Jul 2021, 21:41
Official
Dear Konrad
We acknowledge receipt of your posting
Your further concern will be reviewed.
Your complaint reference number is C-***9.
Regards
Daphne Le Grange
We acknowledge receipt of your posting
Your further concern will be reviewed.
Your complaint reference number is C-***9.
Regards
Daphne Le Grange