African not go on like this

Item: Absa
Rating: 1
Author: sydney S

One of the worst experiences I have ever had, I requested for the debit order account to be changed and the department has been impossible. Could someone who knows what they're doing please assist. I have been requesting for the change since December 2022.

Helpful (0)

Replies (3)

Absa's replyOfficial

06 Feb 2023, 09:57

Dear Sydney

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.

RegardsPravesh BejayAbsa Bank Group Customer Care

Absa's reply06 Feb 2023, 09:57

Official

sydney S's updateReviewer Update

07 Feb 2023, 11:40

Finally, a positive outcome. Thanks for stepping in Pravesh.

sydney S's update07 Feb 2023, 11:40

Reviewer Update

Finally, a positive outcome. Thanks for stepping in Pravesh.

Absa's replyOfficial

07 Feb 2023, 12:13

Dear Sydney

Thank you for the feedback, much appreciated.

RegardsPravesh BejayAbsa Bank Group Customer Care

Absa's reply07 Feb 2023, 12:13

Official

Dear Sydney

Thank you for the feedback, much appreciated.

RegardsPravesh BejayAbsa Bank Group Customer Care