JM
Joyce M
1 reviews | Active since Sept 2018
02 Oct 2019, 11:34
Affordability Assessment
I requested ABSA Home Loan to provide me with affordability assessment conducted when granting my bond. However they flatly refused. This is in contravention with the NCA.
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Replies (2)
Absa's replyOfficial
03 Oct 2019, 09:26 Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply03 Oct 2019, 09:26
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Best regards,
Absa's replyOfficial
03 Oct 2019, 11:01Hi Joyce Machethe,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***2 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***2 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide
Best regards,
Absa's reply03 Oct 2019, 11:01
Official
Hi Joyce Machethe,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***2 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***2 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide
Best regards,