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Sibongile V
1 reviews | Active since Dec 2023
03 Dec 2023, 18:46
Affidavit submitted
I'm not happy with Absa service they blocked my access to do transaction without consulting me. Even now they not attending to my case they asked me to provide affidavit and proof of payment which I did as they said for them to open my account again but till today there's no feedback.
They are useless bank I won't even recommend anyone to use this bank. This bank is full of *******.
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Sibongile V's updateReviewer Update
03 Dec 2023, 18:47Account frozen
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Sibongile V's update03 Dec 2023, 18:47
Reviewer Update
Account frozen
Absa's replyOfficial
04 Dec 2023, 09:47Dear Sibongile Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayCustomer Value Management
Best regards,
Absa's reply04 Dec 2023, 09:47
Official
Dear Sibongile Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayCustomer Value Management
Best regards,