NM
Nozika M
1 reviews | Active since Jan 2020
07 Jan 2020, 11:02
Aedo transaction
I have been absa for nearly a year now but it seems like everytime when am having a problem with my account it always took forever to be assisted just recently i just received a deduction on my account about Aedo transaction something i didn't sign up for i payed a visit to one of branches just to left there disappointed when one of tellers told me that they can't do anything about it and up to now i just lost my money just like no explanation nex am very disappointed with absa sa
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
07 Jan 2020, 14:53Dear Nozika joana Mdawu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply07 Jan 2020, 14:53
Official
Dear Nozika joana Mdawu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,