Advice to other Absa Home insurance clients with bonds

<p>Its been almost 3 weeks since the pipe burst in my bathroom, causing my entire home to flood. Absa has still not emailed their rejection letter to me and my attorney, as they refuse to replace my damaged laminate flooring throughout my home.</p> <p>29 calls later , and several promises to email a simple letter and report is still forth comming.</p> <p>My advice to all bond and insurance holders dependent on Absa Insurance is :</p> <p>1. Change your insurance to a more reliable company, in so doing you will simultaneously reduce your payments and years of bond repayments , as the banks charge a compounded interest on the insurance that has been included in your bond. I did not know this until I complained to someone about Absa Home insurance extreme bad service.</p> <p>From what I gather on this site , I am not alone. It seems that quite a number of people are experiencing bad service from Absa.</p> <p>Its very frustrating and I dont see why we as their clients should suffer and be ill treated because we chose to support Absa.</p> <p> </p> <p>I demand some feedback and also demand that the promises made is kept.</p> <p>I am sick and tired of being treated this way. I no longer have confidence in Absa</p> <p> </p>