Admins Fees
I called ***to ask a few questions about various fee charges on my account, I chose General options, spoke to someone who transferred me to Transnational lending who intern transferred me to Collections. All 3 very *********** agents who does not know the basic about your business, the last agent in Collections was the worse who knows nothing about customer services!! I want to know what the various admin fees mean on my cheque and credit card. I DO NOT HAVE THE MEANS TO GO INTO A BAN****! If you have a telephonic option why cannot i get answers to basic questions!
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Replies (2)
Absa's replyOfficial
03 Apr 2018, 16:27Dear Ayesha Tassien
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Best regards,
Absa's reply03 Apr 2018, 16:27
Official
Dear Ayesha Tassien
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Best regards,
's updateReviewer Update
13 Apr 2018, 09:55Acc nr ***
's update13 Apr 2018, 09:55
Reviewer Update
Acc nr ***