WL
Wynand L
1 reviews | Active since Oct 2019
06 Feb 2021, 07:33
Admin fee deduction
Has anyone also noticed the admin fee deduction on their statements as mine states check statement for details. It started off small every month its more and more. This month its R1305 but no details what it's been deducted for. Absa better fix this and I want that money reversed. Totally utterly **** I'm going to another bank. But first I want answers and what I've seen I'm not the only one complaining. Why is these people not held liable or action taken for taking people money left and right as they please. Want answers and all that money on which they took from when I opened my account reversed.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
08 Feb 2021, 08:17Dear Wynand Lombard Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply08 Feb 2021, 08:17
Official
Dear Wynand Lombard Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care
Best regards,