Admin charges that increase monthly
<p>We opened a cheque account in 2015. Absa has been taking off Admin charges without us agreeing to this arrangement and it is just increasing every month!! And not the usual fee of R98 per month but these additional fees. And we have not even being drawing statements or withdrawing more we usually do but they continue to increase these fees. Lat on e on the 1st July was R150 and FOR WAHT?</p> <p> </p> <p>I want an explanation and NO I AM NOT COMING INTO THE NEAREST ABSA BRANCH, A CONSULTANT WILL REPLY AND CONTACT ME DIRECTLY TO EXPLAIN. I WANT THESE FEES REFUNDED.</p>
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Replies (3)
Absa's replyOfficial
05 Jul 2017, 09:15Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply05 Jul 2017, 09:15
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
's updateReviewer Update
05 Jul 2017, 09:30Morning Nthabiseng,
Thanks for the prompt reply.
ID ***
Account number: ***.
Trust to hear from you soon.
Regards,
Gustav Ramedies
's update05 Jul 2017, 09:30
Reviewer Update
Morning Nthabiseng,
Thanks for the prompt reply.
ID ***
Account number: ***.
Trust to hear from you soon.
Regards,
Gustav Ramedies
Absa's replyOfficial
05 Jul 2017, 10:24Thank you
Best regards,
Absa's reply05 Jul 2017, 10:24
Official
Thank you
Best regards,