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Ndivhuho
1 reviews | Active since Jul 2024
02 Apr 2025, 10:54
Admin Charges not communicated
I don’t understand this ABSA admin charges that all of a sudden appear on my bank account, every month they change…it was R30, then R100 and now it’s R130. And the worst part, this was not communicated to me when I opened the account. I was only told of the R98 monthly charge. I honestly regret changing banks🤦🏾
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Absa's replyOfficial
02 Apr 2025, 12:04Dear Ndivhuho Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply02 Apr 2025, 12:04
Official
Dear Ndivhuho Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Best regards,