GD
Geraldine D
1 reviews | Active since Dec 2020
01 Dec 2020, 12:12
Admin Charges are ****************
Absa's service charges are ****************. I lost my job due to covid-19 and didn't get a salary for months. Because of your admin fees from unpaid debit orders I can't even pay for debit orders! I deposited R1000 in hopes that it would make things better but woke up to a -R1970 for service charges! How?!! I can't even pay for debit orders from my account because of this, I have to pay in cash and you still penalize me. What do you expect an unemployed person to do? I've never been so degraded. As soon as I've paid up, I'm closing my accounts with you
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Replies (2)0
Replies (2)Absa's replyOfficial
01 Dec 2020, 13:32Dear Geraldine, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply01 Dec 2020, 13:32
Official
Dear Geraldine, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
01 Dec 2020, 13:32Dear Geraldine, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply01 Dec 2020, 13:32
Official
Dear Geraldine, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
