Admin Charge with no explaination

Item: Absa
Rating: 1
Author: Teboho M

Absa, what are these "admin charges" I keep getting on my account? Just over R600 this month?! The reference states to check my charge statement, but there is never a description. I've phoned in to have a not-so-friendly staff member not able to give me any answers besides "you're doing something wrong". Please shed some light on these charges, before I move over to FNB

Helpful (0)

Replies (3)

Absa's replyOfficial

04 Dec 2023, 09:38

Dear Teboho Mo***eng, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. Regards Marvellus Chauke Absa Bank Group Customer Care

Best regards,

Absa's reply04 Dec 2023, 09:38

Official

Best regards,

Teboho M's updateReviewer Update

04 Dec 2023, 09:43

Okay thank you. This happened also in the month of October.

Teboho M's update04 Dec 2023, 09:43

Reviewer Update

Okay thank you. This happened also in the month of October.

Absa's replyOfficial

04 Dec 2023, 12:38

Noted, thanks, I will keep you informed. From Marvellus.

Best regards,

Absa's reply04 Dec 2023, 12:38

Official

Noted, thanks, I will keep you informed. From Marvellus.

Best regards,

Admin Charge with no explaination

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