Admin charge

I am writing this because I'm upset with Absa past two months first time learning that admin or whatever is not including on the monthly bank fees as I was charged last month differently understand that maybe it's because some debits didn't go off as I got paid on the 27th not 25 okay .

To my surprise this month another admin charge I do not know about like when I started using absa I've never been charged any admin or additional costs and I have never had my card like collected from the bank.

I do not know how to even use the tap and pay. I'd send myself money then pay cash like normal.

I am upset cause it's definitely the first time I know about these different charges and stuff and also before I was never debited such..

It's a lot of money that was going towards my son's transport fees.

So they are sure going to lose me as their client as I'm on my way to cancel my account with them.