DL
Diteboho L
1 reviews | Active since Dec 2024
25 Dec 2024, 17:54
Addmin Charge
Admin fee R1,140 for nothing, after being charged a monthly fee.
This is not the first time being charged admin fee on my account.
This time around I managed to get a case no: C- ***9.
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Replies (1)
Absa's replyOfficial
27 Dec 2024, 08:43Dear Diteboho Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. Regards Russell EdwardsCustomer Value Management
Best regards,
Absa's reply27 Dec 2024, 08:43
Official
Dear Diteboho Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. Regards Russell EdwardsCustomer Value Management
Best regards,