Active Property Insurance even though bond has been cancelled

<p>Firstly it took 5 months for my bond to be cancelled, from Nov 2016 to April 2017, all this time being charged interest when the fault was in fact with ABSA (after admiting that they lost deeds documents). Also, durign this time an assual insurance was billed on my bond in March, and I was told that I have an existing bond (that should have been cancelled if it was not for ABSA losing the deeds documents). Eventually, after much frustration, the bond was finally cancelled but now when I log in on ABSA online I see that the property insurance is still active? Really??? What is this now? And what happens to the pro-rata annual insurance that was billed on my account (when in fact the account should have been cancelled if it was not for ABSA losing deeds documents). Banking with ABSA has been nothing but frustrations. Why do I have to follow up on cancelling property insurance, when the bond is cancelled (after some serious struggles, it has to be added)?</p>