Activate insurance complaint

I am really ****ed with Absa, I took out the activate car insurance online with policy no ***which came to effect on 26 October 2022. I have been trying to email Activateadmin and call their number to arrange for my preferred debit order.

I have received no help thus far I even tried to email the complaints email from Absa with no response. Absa debited an amount that is not the full amount of the premium but the policy is active.

I needed someone to go hand in hand and assist me to change my debit date and explain what is happening.

I have just joined and I am really angry because I am a client of ABSA bank for many years but this is the client service I get? I thought I could trust you guys - I am really really unhappy because if it's like this now, I see future problems

Please get someone to call me on *** and improve your services please!!!!!