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Thembekile M
1 reviews | Active since May 2023
03 May 2023, 11:37
Activate by ABSA insurance provided the worst service
Activate by ABSA is the worst insurance, their service is so appauling, I have been waiting for them to approve my claim for the previous two Weeks. The service Consultants do not Prioritise Claims as if you are owing them.
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Replies (3)
Absa's replyOfficial
03 May 2023, 11:55Dear Thembekikle Maluleka
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or policy number to enable me to assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or policy number to enable me to assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareNthabiseng Sibande
Absa's reply03 May 2023, 11:55
Official
Dear Thembekikle Maluleka
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or policy number to enable me to assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or policy number to enable me to assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareNthabiseng Sibande
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Thembekile M's updateReviewer Update
03 May 2023, 12:25Please send me your email address. I don't feel comfortable sharing my ID number here.
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Thembekile M's update03 May 2023, 12:25
Reviewer Update
Please send me your email address. I don't feel comfortable sharing my ID number here.
Absa's replyOfficial
03 May 2023, 13:22Thank you
Absa's reply03 May 2023, 13:22
Official
Thank you