MN
Mandla N
1 reviews | Active since Mar 2023
21 Mar 2023, 08:21
Activate by absa insurance
Activate by Absa written off my car surprisingly. They appointed an assessor to check the car and apparently the guy said fixing the car will cost 50%more of the value of the car so they are writing it off. I still believe that they overquoted the repairs to write my car off. I requested the quotation and came across headlamp costing over 13k each. This is a Kia Rio not an M4 for that matter
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Absa's replyOfficial
22 Mar 2023, 08:33Dear Mandla Nkosi.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Kindly provide me with your ID Number to enable me to investigate further, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer Care
Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Kindly provide me with your ID Number to enable me to investigate further, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer Care
Vanessa Crowe
Absa's reply22 Mar 2023, 08:33
Official
Dear Mandla Nkosi.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Kindly provide me with your ID Number to enable me to investigate further, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer Care
Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Kindly provide me with your ID Number to enable me to investigate further, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer Care
Vanessa Crowe