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nonzame V

1 reviews | Active since Sept 2015

09 Dec 2015, 09:45

acoount query

yesterday i was called by one of absa agent about my student chegue account <br> asking me when am i pay R406 amout which are my monthly fees <br> i was suprise because last time i check that was a student acoount which i open on 2006 <br> but i was suprise t ohear now its a cheque account <br> when i eplain t othe ladie whom i spoke to over the phone she said they change it to cheque with out informing me <br> and i'm dissappointed because when ever a thing need to change they have to inform me especial if it has to do with money <br> and i told her i'm not willing to continue with the account if i need to pay those fees

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Replies (1)
Absa
Absa's reply09 Dec 2015, 14:00
Official
Hello Lisakhanya08,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd