ER
Elisa R

1 reviews | Active since Jun 2022

10 Oct 2024, 09:49

Acknowledgement from the bank institution

Good day again I'm Elisa oumakie Raleting I have 3 account with absa car finance I'm little happy with them I'm still waiting for email with all document after visit I got from Mr Morgan Malatsi I'm still waiting for document. The we come to my second acc person loan 😭😭😭 I have being receiving calls from different lawyers demanding payment and I'm getting confused which company should I pay and those calls come from different locations.i got call from *** from klerksdorp we speak are I told the lady at the moment I'm not working I got dismissed last year November and she offered me 60% discount to settle my acc and she ask me whn to call me back I said end of November and she also give the this number to call her back ***.after I week I got calls from *** I'm calling you regarding your personal loan this is frustrating believe me and after you got another call from Bloemfontein *** hi we are calling you regarding your personal loan. Guys why are we treat this way. Bank please give us discount to settle our debt please to avoid this calling.cause before somebody from absa called me and I said I will get money on Friday and I just received cash yesterday to pay that 410 something and she also told me about 65%discount and I told this lady I will be able to pay November. And I m being honest.

0
Replies (2)
Absa
Absa's reply10 Oct 2024, 10:26
Official
Dear Elisa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. Regards Pravesh BejayCustomer Value Management
ER
Elisa R's update10 Oct 2024, 10:35
Reviewer Update
Good day Pravesh

I hope all is well.

I will wait for your feedback.

Thank you.