RO
Riana O

1 reviews | Active since Aug 2010

11 May 2017, 09:14

ACCOUNTS SETTLED 4 YEARS AGO HANDED OVER WITH INTEREST

<p>I WAS UNDER DEBT REVIEW AND SETTLED ALL ACCOUNTS AROUND 3-4 YEARS AGO, I ONLY HAD 2 ABSA CREDIT CARDS ONE FOR ABSA AND ONE FOR VIRGIN. BOTH WERE SETTLED IN FULL TO MY SURPRISE I STILL UP UNTIL TODAY RECEIVE STATEMENTS WHICH IS JUST RUNNING INTEREST I HAVE PHONED THEM ON NUMEROUS OCCASSIONS AND ONE DEPT WILL TRANSFER YOU TO THE NEXT, NOW THEY HAD THE NERVE TO HAND ME OVER TO STRAUSS DALY ATTORNEYS FOR AN AMOUNT OF +/- R150, LIKE REALLY ARE YOU GUYS SO DESPERATE FOR MONEY, CLOSE MY ACCOUNT NO PURCHASES WERE MADE IT IS JUST INTEREST!!!! LOGIC THINKING MIGHT JUST HELP A LITTLE BIT, THINK OUTSIDE THE BOX.........</p>

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Replies (1)
Absa
Absa's reply11 May 2017, 15:58
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your ID number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd