LG
Leticia G

1 reviews | Active since Feb 2015

15 Jun 2021, 12:11

Accounts frozen!!

All my accounts to this day have been frozen at ABSA without any prior notification all because of some funds received and transferred out in order to pay for my house. I have payments to make and groceries to buy which I cannot do. It is embarrasing and extremely frustrating when you know you have the funds to use and your not able to. I have sent proof of what the funds were used for to ***ca, to which I have not yet received a reply. Following up this morning I'm told that the lady dealing with the account is on leave! So there is only one person in the whole of ABSA doing this job?? This is ridiculous and frustrating. I depend on my account to live like everyone else. Please sort your ABSA admins department out, problems like this should be prioritized as people cannot live without money!! Lastly, before you freeze peolple's account maybe you should ask them for proof or advise them that the account could be blocked before taking it upon yourself to stop someone from living their daily life!

0
Replies (0)