JK
Johan K

1 reviews | Active since Jul 2015

03 Jul 2015, 18:19

accounts blocked 4th time

I am a very angry client of 32 yrs plus.<br> Why do you keep on blocking my card on a fica request that I have done in total three times<br> And today again. Being the fourth time.<br> <br> The first I was let stranded 102KM from home at a filling station with a tunk full of fuel no means to pay account blocked.<br> Twice you have block my account I have been getting medical attention I needed. as I have 3rd stage heart failure.<br> I have had to loan money both times from family as my card was blocked<br> I am now informing you , if I need to seek legal advice due to medical complications due to ABSA *********** staff or system by blocking my account.<br> Should I be unable to receive the medical attention as a results of ABSA BLOCKING MY ACCOUNT and I am unable to pay my fees,I will do what I need to do.<br> Would be grateful for someone at ABSA to please reply and explain who give them the right without a personal call by blocking my account.<br> My medical need is life threating, what ABSA is doing is playing!!!<br>

0
Replies (1)
Absa
Absa's reply06 Jul 2015, 15:38
Official
Hello JMAKotze,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,