1 reviews | Active since Mar 2013
Account upgrade
<p>Absa upgraded my account without my permission. Consequently all my beneficiaries are missing on my internet banking. New card came in the post, which is not working. </p> <p> </p> <p>I've phoned the help line, without success. I've visited Arcadia where the queue moved one person every half an hour, and I've submitted a query [EC: 408de91e], which was also ignored.</p> <p> </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Thank you for Mr Richard and Ms Daphne from the Arcadia branch for help sorting out my issue. Everything is working again. Thank you for your quick assistance!!
Thank you for Mr Richard and Ms Daphne from the Arcadia branch for help sorting out my issue. Everything is working again. Thank you for your quick assistance!!
Dear Customer
It is with great pleasure to be of assistance.
Kind regards
Vanessa Crowe
Group Customer Care Absa Bank Ltd
Best regards,
Dear Customer
It is with great pleasure to be of assistance.
Kind regards
Vanessa Crowe
Group Customer Care Absa Bank Ltd
Best regards,