1 reviews | Active since Feb 2011
Account suspended - Utterly disapppointed!
I have been banking with ABSA for more than 15 years, keeping a very good track record. This month I accidentally moved too much funds out of my account too quickly, resulting in not having enough in the account for the banking fees. I did not know! Then, suddenly, since Friday I cannot log onto my account. Customer care just leasurely informed me that my account was suspended due to not having enough funds for the banking fees! I did not even receive an sms or email or a damn call just informing me of the situation. But they have all the airtime in the world to phone you and offer ANOTHER useless service to buy. I am fed-up with **** service and zero client loyalty. This is also always the first bank to DECLINE any vehicle loan applications! And now I have to go to a branch to sort out this ****, which is 50 minutes out of my way. This is utterly disappointing!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
