1 reviews | Active since Oct 2015
Account suspended, but money still due
<p>I received a call from ABSA in 2013 about Fica documentation. I provided it to a branch in my area as requested. I had an ammount outstanding on my credit card which I paid earlier this year. I have not yet used my card again. I went into a branch today to collect a new card only to now be informed that my account has been closed in 2013. Also that there is now again banking fees or monies due. </p> <p> </p> <p>How rediculous is this that I need to apply for a new account, while I have deposited money into the account in this year? I have had this account since 2003. I have never been informed of any suspension or closing of an account. </p> <p> </p> <p>Worst service I have received from any bank. I will be closing my account - oh wait, it is apparantly already closed. </p>
Dear Andrea
Thank you for bringing this matter to our attention.
We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Dear Andrea
Thank you for bringing this matter to our attention.
We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
