Account still open and charges rising

<p>I paid up my ABSA credit card at the beginning of January and called ABSA to have it closed. I was told that a consultant would call me and complete the request. The call came and I asked for a call back as I was busy, nobody ever called back. A few weeks later I then called ABSA to confirm that the account is closed, only to be told it was not, but that it is definitely closed now. I just registered for the ABSA app and found my credit card appearing with a balance. So after all these weeks and all the phonecalls, my account is still not closed and I now have a balance due. This is absolutely ********** service from ABSA and I feel like closing all my accounts with ABSA, and I do alot of business with them</p>