Account still blocked after FICA update - No help from call centre

<p>On Saterday the 10th of December I did my FICA registration at ABSA Sunwardpark. After standing in line for 45 miniutes I was told that ABSA does not accept E-Toll accounts. My wife needed to rush to the bank with another account to confirm our address. At 11:40 all the documentation was eventualy completed and signed by me, the lady that helped me and the branch manager. I was assured that my cards will work within 24 hours. Today, Thursday the 15th of December, I tried to withdraw money for our long weekend at the coast. To my surprise my card was rejected and I was told to contact my branch. When I phoned the ABSA Platinum Account help line, customer service told me that ABSA had problems with chipblocks and I need to go to a branch. The customer services could not access my account or confirm the block on my account. Thanks to ABSA's excellent service I will now miss my long weekend at the coast and spend my Saterday at an ABSA branch to try and sort out their mess!!!</p>