JM
Joyce M
1 reviews | Active since Sept 2018
26 Mar 2024, 09:23
Account statement
I had a personal loan with ABSA, which was handed over to Microbert Att. I have been making packing payment as per the arrangement but have not received any statement. When I ask the attorneys for the statement, they referred me to ABSA. However, ABSA also referred me to the attorneys. The attorneys referred me back to ABSA???All I want is a statement.
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Absa's replyOfficial
26 Mar 2024, 12:13Dear Joyce Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply26 Mar 2024, 12:13
Official
Dear Joyce Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Vanessa CroweGroup Customer Care