ACCOUNT SETTLED BUT THERE IS EXTRA CHARGES

Good Day<br> <br> I would like to put forward my dissatisfaction with the ABSA credit card division. I have an ABSA credit card which I had for years and have been unable to pay the monthly installment for the past three months. I have been receiving my statements and calls. The last call that was made to me was last week Thursday and Friday. On the phone I was told that the total amount that I owe to ABSA is R5434.52, which is also and I promised that I will pay all of it this week as I intend to close the account. <br> <br> Yesterday, the 20th April 2016 I made a payment at Centurion Mall of R5450.00 of which it is more that what I was supposed to pay. This morning I made a call to the Credit card division asking the consultant who was helping me to kindly assist me to close the account. The gentleman who was assisting me tells me that I still OWE money.<br> <br> What is it for? What money if I just settled the account??? Can I get clarity here?? I really refuse to be ****** by the bank. It is a strategy of keeping people indebted? Even when we are trying so hard to honor our accounts and stay out of debts??? <br> <br> Thanks,<br> Miss EM Motang.