JG
Jabulile G

1 reviews | Active since Sept 2015

30 Sept 2015, 18:27

Account Placed on Hold

I opened an absa account in which i deposited funds for my son, there as a case against me as i was investigated for ***** however the case was dismissed and closed from court on the 18/06/15 as everything was fine. My lawyer sent a letter to Absa branch in brixton on the 22/06/15 to advise them to release my funds no joy, i tried calling them several times and spoke to Jabulani he said he will assist even today, i lodged a complaint and received a reference, however on the 23/09/15 i received a threatening call from Jabulani saying he will make my life difficult and why did i lodge a complaint. He even said that he will take the matter to forensic and i asked which 1 as the first time he said it was escalated there<br> <br> I have to say i have received utterly poor service from absa, they do not treat their client with respect, they do not make follow up. they were happy to receive my money when i deposited however now that i want to get my funds they can not assist. i hope this platform will help me as i have made endless phone calls, queries and still no assistance.

0
Replies (1)
Absa
Absa's reply01 Oct 2015, 11:48
Official
Hello Jabulile101,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,