CW
Chantel W
1 reviews | Active since Sept 2012
08 May 2024, 08:33
Account Paid In Full Letters
Your service is absolutely pathetiic, I must say. I opened an account with ABSA about two week ago however with all the frustration during these past 2 weeks not being able to obtain letters from you, made me cut up my card immediately as I realised how unprofessional your services are and don't even want to bank with you.
I need confirmation letters of accounts that have been closed and you keep sending me the incorrect information.
You are also referring me to send emails to addresses that dont exist.
I want my stuff resolved today!!!!!!
Helpful (0)
Replies (2)0
Replies (2)Absa's replyOfficial
08 May 2024, 11:43 Dear Chantel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply08 May 2024, 11:43
Official
Dear Chantel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards, Vanessa Crowe Group Customer Care
Absa's replyOfficial
14 May 2024, 08:29Dear Chantel With regards to complaint C-***1.
It is with great pleasure to be of assistance. Kind regards, Vanessa Crowe Group Customer Care
It is with great pleasure to be of assistance. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply14 May 2024, 08:29
Official
Dear Chantel With regards to complaint C-***1.
It is with great pleasure to be of assistance. Kind regards, Vanessa Crowe Group Customer Care
It is with great pleasure to be of assistance. Kind regards, Vanessa Crowe Group Customer Care
