cC
caradpreez C

1 reviews | Active since Sept 2016

26 Mar 2018, 13:29

Account 'overline', yet monies owed has been paid up

Good day,

I received my salary over the weekend and transferred R800.00, as well as the minimum amount payable from my Cheque account to my Credit Card, as well as an additional R1,000.00 afterwards. Now, when trying to transfer some money back to my Cheque account, it states that the transaction is unsuccessful since the Crecit account is 'overline'. I do realize that my Credit account is in arrears by a bit, but that is why I immediately transferred over the minimum amount owed. When will I be able to transfer money back to my Cheque account? This is ridiculous and urgent. Surely ABSA cannot retain this amount now reflecting in my Credit account, if it is much more than that which I owe? Please advise asap.

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Replies (1)
Absa
Absa's reply27 Mar 2018, 09:50
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd