Account on Hold

Item: Absa
Rating: 1
Author: Tsia E

Hi Hellopeter, ABSA put my account on hold without informing me and i have been on the phone with them for days and no one seems to give me the reason, i called my branch in Table View CPT and they asked me to phone the ***** dept. which i have been calling for days and no help from them I'm unable to go to the branch because i'm overseas and i need to get my account resolved. Can you please help Thanks

Helpful (0)

Replies (3)

Absa's replyOfficial

21 Jan 2019, 13:25

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply21 Jan 2019, 13:25

Official

Best regards,

Absa's replyOfficial

23 Jan 2019, 16:03

Good day Mr Tsiambom, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***.This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.

Best regards,

Absa's reply23 Jan 2019, 16:03

Official

Best regards,

Tsia E's updateReviewer Update

23 Jan 2019, 16:31

Thanks again Vanessa, I'll be waiting to hear back from you. Regards Tsiambom

Tsia E's update23 Jan 2019, 16:31

Reviewer Update

Thanks again Vanessa, I'll be waiting to hear back from you. Regards Tsiambom