1 reviews | Active since Sept 2013
ACCOUNT NOT WORKING
OPEN ACCOUNT ON 19 JAN 2016,FIRST SALARY PAID IN 25TH JAN.COULDNT WITHDRAW FROM ATM SOMETHING WRONG WITH CARD COULD WITHDRAW AT POS ALSO.WENT INTO BANK TO FIX PROBLEM SAY,WRONG FORM WAS FILLED,FILL IN NEW CORRECT FORM.WAITED A WEEK DID A MINI STATEMENT AT ATM, CARD WAS WORKING NO PROBLEM EVEN DRAW A STATEMENT.ON 25TH FEB SALARY WAS PAID IN ACCOUNT.ON 6TH MARCH WANT TO WITH DRAW MONEY AT POS MESSAGE PROBLEM WITH YOUR CARD.WENT TO ATM SAME MESSAGE.NOW I SIT WITH NO MONEY ON A SUNDAY NIGHT.THE WORST OF ALL IS THE EMBARREST MOMENT AT THE POS WHEN EVERY BODY SEES YOU MUST LEAVE GOODS AT POS,AND IT IS NOT EVEN MY FAULT,ITS ABSA BANK.PLEASE CANCEL ACCOUNT WITH IMMEDIAT EFFECT AND LET ME NOW WHEN I CAN WITHDRAW ALL MY MONEY AT A ATM INCLUDING THE R50 THAT MUST STAY IN ACCOUNT.YOU CAN ALSO REFUND ME ON ALL MONTHLY SERVICE FEES BECUASE I HAD NO SERVICE FROM ABSA BANK.I EVEN REGISTER FOR INTERNET BANKING AND I CANT EVEN TRANSFER MONEY TO ANOTHER ACCOUNT,SOMETHING WRONG WITH DEBIT ACCOUNT.I WILL NOT GO INTO A BRANCH AGAIN ITS COSTING ME MONEY AND ITS NOT MY PROBLEM IF ABSA PERSONEL CANT EVEN OPEN AN ORDINARY ACCOUNT CORRECTLY.CARD NUMBER ***,CELL ***.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
