Account not updated

I paid my credit card in full at the beginning of November. I called in and asked for the account to be closed. i was instructed to cut up the card as it would be closed the next day. <br> I am not sure if the account is closed or not , but i pulled a credit report and November info update has not being sent and updated and it still shows my full balance etc.<br> I would like the account closed ASAP as per my instruction and my credit profile updated asap , as this is preventing me from another application.