DN
David N

1 reviews | Active since Apr 2014

20 Nov 2015, 11:55

Account not FICA'd

In January this year I opened a second business account and gave all the necessary FICA documents to my business banker. I was phoned numerous times by ABSA's FICA department to give the necessary documents to Mittah Mbele, my business banker. I told them that this had been done and they must ask her to send them.<br> <br> A few months later my account was frozen. I then emailed the documents on the 28th July to Mittah and three months later my account was frozen again. I then sent the documents a third time earlier this month to both Mittah and ABSA's FICA department. Today my account was frozen again.<br> <br> Can someone in ABSA kindly sort this out.

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Replies (1)
Absa
Absa's reply20 Nov 2015, 14:17
Official
Hello david@bo,


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd