AB
Ansie B
1 reviews | Active since Oct 2010
28 Apr 2015, 10:36
Account not closed as requested
I paid up and closed my ABSA credit Card over a year ago, the operator at the time suggested that I keep the account dormant but not close it completely. To which I said NO! I do not want this account anymore.<br> <br> A few months later I started getting \Statements"from this supposedly CLOSED account. I phoned the call centre and asked them what's going on and they explained that for up to 3 months after an account is closed the client will still receive a statement. Ok"
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
28 Apr 2015, 12:17Hello ansieb,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply28 Apr 2015, 12:17
Official
Hello ansieb,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
