1 reviews | Active since May 2016

13 Jul 2016, 14:00

Account not closed

<p>I went to Absa Bank on the 9th July 2016. Waited for 2 hours to open an account, Was asked to close an exisiting account. Waited another hour. Found out today the account is not closed.</p> <p>I called the call centre and they advising me I cannot close the account. I cannot go back to the bank again. If I know Absa was so useless I wouldnt have went there.</p> <p>Please have this sorted out or I will take my company banking to FNB!!</p>

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Replies (2)
Absa
Absa's reply14 Jul 2016, 12:48
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Vanessa Crowe Group Customer Care Absa Bank Ltd
Absa
Absa's reply14 Jul 2016, 12:50
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Vanessa Crowe Group Customer Care Absa Bank Ltd